POISED & PLUMB
Smart Planning. Clear Communication. Seamless Projects.
Let’s Get Your Projects Running Smoothly—So You Can Focus on Your Craft.
Local Services: Knoxville | Louisville | Maryville | Tellico Village | Lenoir City. Tennessee
Virtual Services: Anywhere in the US
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NEVER-ENDING DETAILS
Feeling Stretched Thin? Let’s Fix That.
You’re great at what you do—whether that’s creating stunning designs or bringing them to life with expert craftsmanship. But between juggling shifting timelines, client expectations, and constant communication, it’s easy to feel like you're drowning in decisions, details, and delays.
Instead of focusing on your expertise, you’re fielding last-minute changes, chasing down missing information, and navigating a never-ending game of “who’s handling what?” Whether it’s a full-scale renovation, a detailed remodel, or a custom new-build, the overwhelm is real.
You need a structured, seamless way to keep projects on track—without the chaos. That’s where I come in. Let’s get you back to doing what you do best, with a plan that eliminates the guesswork and keeps everything (and everyone) aligned.
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THE PROCESS
WHAT MAKES
POISED & PLUMB DIFFERENT?
At Poised & Plumb, I take the chaos out of projects with a structured process and clear, proactive communication.
I help designers and contractors establish a plan that sets clear expectations, build with confidence knowing every detail is accounted for, and deliver with ease—so projects stay on track, clients stay happy, and you can focus on what you do best.
WHAT CLIENTS ARE SAYING
“Before Dixie, we were very frustrated and felt lost in the custom new-build process. Working with her was a pure pleasure! I would tell anyone thinking about hiring Dixie not to think twice as it's the best decision they will make and the best money they will spend on their project. It takes so much stress off you and you also get someone to help make your vision even better.”
Billie and Joe Clark
“Our absolute biggest challenge was working with the builders to get information about construction progress. Any time decisions were needed, we were given less than a day to decide. It made us feel very frustrated and pressured to make on the spot decisions on things. We felt we had lost control of the situation. Had Dixie not come in to save our dream home, we would have either walked away with a bad taste for new construction or been stuck with a home we absolutely hated due to the experiences associated with it. We were able to continue the rest of the construction with very little worry or concern, and any of that was immediately mitigated the moment Dixie could tell we were caving in to something we did not necessarily want.
Not only does Dixie alleviate all worry, pressure, and frustration associated with building a home, she also helps you bring to life the visions you have for your dream home. She takes the time to listen to your wants and needs for your spaces, assesses your preferences, and offers amazing suggestions. Everyone has different tastes, which is one thing that always concerns me about asking for others’ opinions, but Dixie uses your own visions and makes them even better while sacrificing absolutely none of your own opinions on the space.”
Rachel and Heath Kuespert
"Working with Dixie took so much stress off of us and she made our vision even better."
"Not only does Dixie alleviate all worry, pressure, and frustration associated with building a home, she also helps you bring to life the visions you have for your dream home."
"Anytime anyone says 'you have a beautiful house' we politely thank the person for the compliment, but we know that Dixie is responsible for everything coming together so well."
Billie and Joe Clark
Rachel and Heath Kuespert
Toni and Ted Alspach
“I’d just moved and I was overwhelmed. The result was that I didn’t make any progress for months. It wasn’t ideal and simply served to make me more overwhelmed. Dixie was really helpful, listened to my desires, and applied her knowledge accordingly. She made me feel very comfortable. I could talk to her about what I wanted and she gave me the pros and cons of my ideas so I could understand the process better and make better decisions.”
Tera D.
“We hired Dixie to help us with our custom built house. She was always available to help us make tough decisions, and we constantly used her as a sounding board for the huge variety of options that crop up when you're building a house.
Anytime anyone says 'you have a beautiful house' we politely thank the person for the compliment, but we know that Dixie is responsible for everything coming together so well. She helped to make the huge task of building a house much more enjoyable, and ultimately provided us with a substantially better result than we would have gotten had we tried to do everything ourselves.”
Toni and Ted Alspach
"The contractor had given us 'fair warning' about decisions we’d need to make. Anybody who has 1,001 decisions to make can easily make poor decisions simply because they may not even know the right questions to ask. We were overwhelmed and concerned about making a decision we would end up hating, but having to live with “forever.”
Dixie knows the questions and has seen the consequences of decisions, and provides great counsel and support. With Dixie, we had a partner — she clearly knew what she was doing, we felt comfortable with her and felt we could communicate openly and directly with her. Every recommendation she made, made sense.
Without exception, everyone who has walked in the house finds it beautiful, as we do every day. In addition, she had sources of things (furniture, window treatments, even framing) that expedited our process and in the case of the furniture saved a tremendous amount of time and money.
Dixie worked with us on a new, custom-built home. She started by reviewing the plans, which she has the expertise to do. She established a good relationship with our contractor and was literally an integral part of the whole process. She made several suggestions about the exterior, which were spot-on. In one instance where we were completely stuck on where to end the stone in our patio area and Dixie solved the issue. Dixie was a terrific partner who exemplified both professionalism and passion, and it was a joy to work with her."
Robin and Ralph Monserrat
MY PROMISE TO YOU
I KNOW YOU TAKE PRIDE IN YOUR WORK...
But that doesn’t mean you want to spend all your time managing the endless logistics that keep projects running smoothly.
PROMISE 1
Your projects will stay on track with structured planning and crystal-clear communication—no more last-minute chaos.
PROMISE 2
Your time is valuable, and I won’t waste it. My process is streamlined, efficient, and designed to support you, not slow you down.
PROMISE 3
You’ll have the freedom to focus on what you do best—creating, building, and strengthening relationships—without getting bogged down in the back-and-forth.
IN THE MEANTIME
DOWNLOAD MY FREE GUIDE TO SHARE WITH YOUR CLIENTS
This is the Must-Have Guide To Building Their Dream Home.
INDUSTRY EDUCATION, ELEVATED
In addition to working one-on-one with my clients, I also teach at LuAnn University. This Fall, I’m teaching two advanced courses for design professionals who want to run their businesses with more intention, resilience, and ease. These classes are built for the real world where things go sideways, timelines get tight, and tough calls have to be made.
Whether you’re protecting your operations or tightening up your sales process, these courses offer practical strategies you can implement right away.
Explore what’s coming for Fall 2025 below.
How to Say “Yes” (or “No”) to Projects with Confidence
Taking on the wrong project wrecks your calendar, drains profit, and piles on stress. This 5-week course gives you a clear, repeatable system to vet new inquiries, define scope, build timelines, and talk budget, so you can make smart decisions before you’re in too deep. Your future self will thank you.
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Sales 301: Developing Your Project Qualification Criteria
Build Your Business Backup Plan—Before You Need it
When disaster strikes, systems save you. In this 3-hour intensive, you’ll learn how to spot your biggest business risks, set up essential safety nets, and create a personalized contingency plan you can count on. You’ve worked too hard to leave your business up to chance.
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Operations 202: Risk Management and Contingency Planning
Pre-registration is open now through Sunday, August 18th
It’s the best pricing you’ll see all semester (and yes, that includes access to two live bonus workshops with LuAnn herself):
Purpose by Design
Define your mission, vision, and values
August 26 | 1:30–3:00pm EST
Profitable by Design
Sales strategies to protect your pricing and close with confidence
September 3 | 12:30–1:30pm EST
Let’s build the business you actually want to run.
WHY CERTIFICATION MATTERS
NCIDQ CERTIFIED
What does this mean for you?
First, the technical answer: It means I earned a four-year degree in interior design, spent years gaining hands-on experience, and passed a rigorous, two-day, three-part exam covering building codes, systems and processes, sustainability, and more. I also maintain my certification with ongoing education to keep my expertise sharp.
What does it actually mean for you?
It means I know what I’m doing and I bring that knowledge to every project.
At Poised & Plumb, I take your vision, your goals, and the way you actually live and turn them into a structured, well-executed plan. I work alongside designers, contractors, and homeowners, ensuring that no detail is missed, no communication falls through the cracks, and no costly mistakes derail your project. And when unexpected challenges pop up (because they always do), I help find smart, creative solutions before they become expensive headaches.
Bottom line? You get a well-run, well-structured project. One that results in a space that looks incredible, functions beautifully, and feels like home.
